What technology allows for the automation of business processes?
Robotic Process Automation (RPA) is a technology that facilitates the automation of business processes by using software robots or “bots” to perform repetitive tasks across various applications. RPA enables companies to enhance efficiency, reduce operational costs, and minimize human error. By automating data entry, report generation, and customer interactions, businesses can streamline workflows, allowing employees to focus on more strategic activities. This ultimately enhances productivity and improves overall business performance.