The primary goal of robotic process automation (RPA) is to automate repetitive and rule-based tasks traditionally performed by humans. This technology uses software robots or 'bots' to execute processes across various applications and systems. By doing so, RPA enhances operational efficiency, reduces human error, and allows employees to focus on more strategic, value-added activities. Industries such as finance, healthcare, and customer service frequently utilize RPA for tasks like data entry and report generation.