The main role of IT support in organizations is to provide technical assistance and resolve issues related to computer hardware, software, and network systems. IT support teams ensure that technology resources function smoothly and efficiently, enabling employees to perform their tasks without interruption. This includes troubleshooting problems, installing and configuring software, and addressing user inquiries or training needs. IT support also plays a crucial role in maintaining cybersecurity measures, helping protect the organization’s data and digital assets from potential threats and vulnerabilities.