Scalability in technology solutions is important because it determines a system's ability to handle increased loads without compromising performance. As businesses grow, they require systems that can expand to accommodate greater demand, whether it's more users, transactions, or data. Scalable solutions allow companies to invest in technology that can adapt over time, ensuring cost-efficiency and future-proofing their operations. Effective scalability also facilitates innovation by allowing teams to implement new features without significant overhauls.