The term process automation refers to the use of technology to execute repetitive tasks or processes with minimal human intervention. This practice enhances organizational efficiency by streamlining workflows, reducing errors, and allowing employees to focus on higher-value activities. Process automation can be applied across various business functions, including finance, HR, and customer service, where it can lead to faster response times and improved accuracy. By automating routine processes, businesses can achieve cost savings, enhance productivity, and improve overall operational effectiveness.