What does the acronym "ITIL" stand for in the context of IT service management? 🔊
The acronym "ITIL" stands for Information Technology Infrastructure Library. It is a set of practices for managing IT services, focusing on aligning IT services with the needs of the business. ITIL provides a framework for delivering high-quality IT service management (ITSM) and includes guidelines for incident management, change management, and service delivery. Organizations adopting ITIL can improve productivity, efficiency, and the quality of their IT services.
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