"RMM" stands for Remote Monitoring and Management, a type of software used by IT professionals to monitor and manage client endpoints and networks from a distance. This technology enables proactive maintenance, troubleshooting, and updates without needing on-site visits. RMM tools provide visibility into system performance, security, and resource utilization, allowing for timely intervention when issues arise. By automating routine tasks like software updates and patches, RMM improves operational efficiency and reduces downtime. It’s essential for managed service providers (MSPs) to deliver reliable IT support and ensure their clients’ systems run optimally.