“Knowledge management” in an organizational context involves the processes of capturing, distributing, and effectively using knowledge. It aims to enhance organizational efficiency by facilitating the sharing of information among employees, which can lead to improved decision-making and innovation. This discipline encompasses tools, practices, and strategies for gathering knowledge from various sources, ensuring it is accessible when needed. By fostering a culture of knowledge sharing, organizations can retain valuable insights, reduce redundancy, and leverage collective expertise to adapt to changes in the business environment.