AI significantly contributes to enhancing customer service through automation and personalization. Chatbots powered by AI can provide 24/7 assistance, resolving common inquiries quickly and efficiently. This reduces waiting times and enhances customer satisfaction. AI also analyzes customer data to deliver personalized experiences, such as tailored recommendations and proactive support. Furthermore, AI tools facilitate sentiment analysis, helping companies gauge customer feedback and refine their service strategies. By leveraging AI, businesses can improve their response times, gain valuable insights, and foster stronger customer relationships, ultimately driving loyalty and engagement.