Public opinion impacts the policy-making process by influencing elected officials and government agencies to align their priorities with the preferences and concerns of their constituents. Policymakers often consider public sentiment expressed through polling, town hall meetings, and social media as they formulate legislation and set agenda priorities. Engagement with public opinion can enhance transparency and accountability, ultimately fostering trust in government. When citizens actively communicate their views, governments can better address societal needs, leading to policies that reflect the public's interests and values.