Public opinion impacts the policy-making process by providing feedback on government actions and influencing the legislative agenda. Elected officials often monitor public sentiment through polls and surveys to tailor their policies in line with constituent preferences. Social movements and advocacy groups can amplify public concerns, urging lawmakers to respond to pressing issues. Additionally, changes in public opinion can lead to shifts in party platforms or the emergence of new political issues, making public opinion a crucial factor in shaping policy direction and government priorities.